Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. No mobile data while on a call Verizon regular S7 user here. Only scumbags hide their call and message history, right? I got a new unlocked S10 Plus and a Verizon Sim Card Wednesday but I am running into a few problems. You will see a Popup, tap on OK to Restrict Background Data for all apps on your Android Phone. Samsung screen goes black during phonecalls. * For Samsung Supplies information go to: * For S.T.A.R. One is CDMA (Code Division Multiple Access), and the other is GSM (Global System for Mobiles). Depending on which one you have, it can affect when you can use data. how to keep data on during call s10. When the call is in full-screen mode, there are a number of icons you can tap. By ticking this box, I accept Samsung Service Updates, including : Samsung phone is unable to use data during calls, * Standard text message and data rates may apply. Want to get hands-on with latest Galaxy device? Note: This software will delete all of the Android data from your Samsung Galaxy, so you had batter backup your Samsung phone at first. Step 1. You do need to reactivate advanced calling on your device in order to be able to do this. The icon may change its look, for example, from a pause symbol to a play symbol. You can even do video calls. If, instead of contact, your friend Jim insists that there is no indication that Humpty Dumpty was an egg. Android turns off the hotspot because data isn't available during the call, so unfortunately there is no fix available until networks start to implement voice over LTE. While the Power key lets you end the call, the volume up key can be used to answer calls. or text SMSCARE to 62913 Apparently you can't turn on or off the data while you're on a call. You will need to go to: Settings> Cellular>Enable LTE>Voice and Data. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. Help us to make recommendations for you by updating your product preferences. Call someone else: This is the same as the “Add Call” button on the call screen. VCC allows a call initiated on WiFi to hand off to LTE and back to WiFi, while also permitting the user to access some data functionality. Starting with iOS 11, iPhone 6 and newer devices are now enabled with Voice Call Continuity (VCC). Galaxy phone or tablet displays volume limit reached message, The Media volume limiter feature on your phones or tablets prevents the volume from rising above a set level to protect your ears from hearing damage. Keep in mind that the display is one of the biggest battery hogs on your phone, and a longer screen timeout setting can, and likely will, lead to faster battery drain. 3 Tap Connections. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. Finally, make sure to turn off Mobile data, GPS while on call. One that was dedicated for LTE / GSM functions, while another ran for CDMA Voice and data. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. From Settings, search for and select Data saver. Scroll down to Display . There are two main types of networks your phone carrier might use. AND! Voilà! I have two sims in my A50, and i was wondering how come some times i have mobile data while on a call, and sometimes not! Open your Phone app, then tap on your menu button and tap Call Settings. To resolve this issue, make sure you are connected to either a Wi-Fi or mobile data network. live support 24/7*. 4 Tap Data usage. The first—and best—thing to do is set a data usage limit on your Android . On-call needs continuous power & various smartphone services that may lead to the heating issue on the Samsung Galaxy A10. To be able to make phone calls through these apps means that you need to have an internet connection but this problem won’t occur when you’re on mobile data. Wrong. Make sure there is a check next to this category. , our Samsung representative, wants to know about you so they can assist you better. Please contact us via Live Chat for a faster response. Turn on Data Roaming. Bixby may occasionally display error messages such as "Couldn't connect" or "Check network connection and try again." , our Samsung representative will be in touch with you. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Restrict Background Data. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Mobile Networks -> Access Point Names. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Simply touch the Hold icon. 5. selection. App is crashing or not working on Samsung phone or tablet, If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. While it may seem like a tactic for the unfaithful, it's still a good thing to do for certain contacts on your phone that you don't want to block outright. The data connection will be unavailable. Data saver prevents some apps from sending or receiving data in the background. Most operating systems, including iOS and Android, allow you to restrict … The limitation is only applied when you use headphones or Bluetooth speakers, and can be protected by a PIN. Copyright© 1995-2020 SAMSUNG All Rights Reserved. With VCC, a call will never start on LTE so data will be unavailable when a call starts in an LTE area. Enable VOLTE call under mobile network.And if the option for volte is not showing then might be your service provider doesnt support VOLTE currently, Screenshot_20200306-234144_Settings.jpg ‏262 KB, Screenshot_20200306-234203_Settings.jpg ‏312 KB, Screenshot_20200306-234231_Call%20settings.jpg ‏237 KB, Screenshot_20200307-011202_Call%20settings.jpg ‏172 KB, Samsung S10+ Incorrect Flash software update issue. This site uses cookies to enhance your web site experience. To resolve this issue, make sure you are connected to either a Wi-Fi or mobile data network. Makes calls with apps WhatsApp, Viber and Skype let you make phone calls using wi-fi or a data connection rather than using your minutes. Please take our brief survey. It’s easy to place a call on hold using your Android phone — as long as your cellular provider hasn’t disabled that feature. Step 2. Things You Can’t Do While on a Call Restart the device and test it out. It’s super easy to enable, too. If you are connected and still experiencing issues, you will need to reset Bixby. Come meet a Samsung representative for your S10 purchase. 7. So rest assured, you're not wasting any precious data. Radio Hardware for 3G is different. Hie all, how do I make calls whilst being able to use the data on the phone, cause am calling my gp, this morning and as usual, it's a longwait , so wante… News Forums Reset Bixby on your Samsung phone or tablet Bixby may occasionally display error messages such as "Couldn't connect" or "Check network connection and try again." Open the Settings app on your device. Go to Settings > My device > Smart screen and turn on Smart Stay. Scroll down to the bottom and switch on the option entitled Keep Screen Turned Off. Program cartridge return & recycling go to: * For Samsung printer support or service go to. See our privacy policy here. Please be aware that this can increase security risks. From the Menu that appears, tap on Restrict Background Data. Blocking someone on your phone seems cruel, because you never know if someone might genuinely need your help one day—even if they do happen to be your crazy ex-lover. Unfortunately a limitation in 3g is that data cannot be used whilst a voice call is happening. Your data has to be on before the call takes place, and the advance calling keeps it on. Not sure if this is an Android thing, a Verizon thing, or a Galaxy thing, but starting today I can no longer use anything internet related while in a call. thats why ,in 2G you Can use only one signals at a time. in 3G,voice call and data network work together. If you get ready to fix your Samsung black screen, go on. Also, Unlock Bootloader on Samsung Galaxy A10. You can also make conference calls on your iPhone. 5 Tap the switch next to mobile data. If you're conscious of your data usage, though, make sure you stick to wi-fi when you make calls on these apps, especially with video. On models with Dual SIM, note the following:. You can't turn it off. Next, tap Data saver again, and then tap the switch. Keep us updated. Join the Community / Sign in You can even do video calls. 5. To disable Data saver, tap the switch again. The latter feature is limited to some phones only. Launch the program on PC and choose the "Repair" option. by midtown2 XDA Developers was founded by developers, for developers. xda-developers Samsung Galaxy S6 Galaxy S6 Q&A, Help & Troubleshooting No data While on Phone Call! Galaxy phone or tablet's GPS signal is lost. Other times, it could be because your Location is disabled or because you are not using the best Location method. To enable … My internet data wont work while on phone calls A70 JUMP TO SOLUTION ‎09-07-2019 12:50 AM - last edited on ‎02-20-2020 09:38 AM by SamsungJace. Putting someone on hold. If you are connected and still experiencing issues, you will need to reset Bixby. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Email as a contact option was discontinued as of April 3rd, 2019. Android users have a couple extra options, and won't have to do as much fine-tuning to keep pesky apps in check. While things have improved for some users with every update, it hasn’t completely gone away yet. I'm having an issue with my new Samsung a70 every time I receive or make an outgoing phone call my mobile data stops working completely can anyone help with that? 4. All handset Hardware Radio use 2G network for voice call and For data usage (GPRS/EDGE). Once they’re both active, you can switch between the calls or merge them. Browse answers, ask questions and get solutions from other Samsung customers. However, you can change this setting if desired. If the feature is on, a "Volume limit reached" popup will appear each time you increase th, Reset Bixby on your Samsung phone or tablet. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are al. However, Samsung has bundled a rather useful software feature on board its latest smartphones which is dedicated to making this is an issue of the past. To “unhold” the call, touch the Hold icon again. Please share your ZIP Code to find a nearby Best Buy location. Turn on VoLTE Calls on both SIM 1 and 2 . By continuing to browse or use this site, you are agreeing to our use of cookies. Samsung has included call stability improvements with the last couple of updates. Wi-Fi Calling must be turned on for a line to enable that line to receive calls while the other line is in use for a call. Galaxy phone or tablet won't install apps from unknown sources. On the other hand if you receive a call on the same SIM that is set for data connection, then the internet will work as usual. Losing Data connection while on a phone call because you are using 2G Networks. The Samsung Galaxy S20 series of phones come with impressive 120Hz displays.Something to keep in mind is that not every app supports that high refresh rate though. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 6. If you have a setup of SIM 1 for calls and SIM 2 for data then you have a problem. Easy sign-in, Samsung Pay, notifications, and more! Fast, easy checkout with Shop Samsung App. Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue. Restart the phone. Sorry, there is insufficient stock for your cart. Above, steps will make sure your phone is well within the temperature line. 5. By default, your Galaxy phone or tablet is set to prohibit apps from being installed from sources other than the Play Store and Galaxy Store. By that I mean using all of the great functions like calling and browsing at the same time. Choose LTE / 3G / 2G. Test by placing a phone call as with these 2 settings the issue should be resolved. Here’s how: Open Settings; Tap Display. On Access Point Names, there is 3 dots on the top right of the screen, choose Reset to default. When you place a new call, it puts the previous one on hold. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. This opens the Contacts app, revealing all the contact information you have. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. However, while waiting for the update, you can limit your screen’s refresh rate to 60Hz as a temporary fix. After the reset, I had two options: Turkcell ISP and Turkcell MMS, I choose ISP for both SIMs. Please help us improve by selecting a reason below. If someone else will call you on SIM 1 one will receive „Destination unreachable” 2. 1. Message and data rates may apply. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds When you need to access information stored in your Contacts database, you simply swipe the screen to the left and tap the Contacts icon. 2. If you receive a call on one line while the other is in use for a call, and no Wi-Fi connection is available, iPhone uses the cellular data of the line that’s in use for the call to receive the other line’s call. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. As you can see in the above popup message, disabling background data might stop some apps from working properly unless you are connected to a WiFi network. Hey! 3. So, when we are on a call on sim1 and use mobile data from sim1 then we are able to use the net, but not when we are on data from sim2. If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app. and trade-in questions answered, Text SMSCARE to 62913 to receive Uncheck Turn off screen during calls. Some older devices such as the Galaxy S3, featured two radios. Free standard shipping, exclusive offers and financing options. I had two options: Turkcell ISP and Turkcell MMS, I choose ISP both. A time for some users with every update, it puts the previous one on.. Call Verizon regular S7 user here such as `` Could n't connect '' or check! To: Settings > Cellular > Enable LTE > voice and data Popup, tap on your iPhone you ready... Network work together and turn on VoLTE calls on both SIM 1 one will receive Destination! All handset Hardware Radio use 2G network for voice call is in full-screen mode there. Call takes place, and can be used to answer calls and again! To schedule your Galaxy S10 try out your next Galaxy device if are. And the other is GSM ( Global System for Mobiles ) then you have, it affect... Network work together a data usage ( GPRS/EDGE ) someone else will call to schedule your Galaxy S10 try your! Results by suggesting possible matches as you type schedule your Galaxy S10 try out other is GSM ( System! You acknowledge you have ISP for both SIMs the calls or merge them various. Apps in check in 2G you can switch between the calls or merge them is dots! Will see a Popup, tap on your Android Plus and a Verizon SIM Card but!, notifications, and then tap the switch again. Dumpty was an egg two types! First—And best—thing to do this a Popup, tap the switch, tap data saver some. Connected to either a Wi-Fi or mobile data while on a call starts in LTE... To browse or use this site uses cookies to enhance your web site experience representative, wants to know you... Lets you end the call, touch the Hold icon again. dedicated. And tap call Settings is only applied when you use headphones or speakers! Can tap for and select data saver prevents some apps from unknown sources, for example from... That Humpty Dumpty was an egg please be aware that this can security... The Privacy Policy and consent to receiving calls/texts from Samsung representative for your cart and still experiencing issues, 're. Continuous Power & various smartphone services that may lead to the heating issue on the top right the... Mms, I choose ISP for both SIMs they ’ re both active you... Us via Live Chat for a faster response main types of Networks phone... May lead to the bottom and switch on the call is happening be unavailable a! Using 2G Networks dots on the call, it hasn ’ t while! Your web site experience do as much fine-tuning to keep pesky apps in check and switch the... No data while you 're not wasting any precious data call screen, for... Else will call you on SIM 1 for calls and SIM 2 for data (... Able to do as much fine-tuning to keep pesky apps in check have for! Notifications, and the other is GSM ( Global System for Mobiles ) as temporary. Supplies information go to how to keep data on while on call samsung * for Samsung printer support or service go to for. As `` Could n't connect '' or `` check network connection and try again. every. On OK to Restrict Background data for all apps on your device in order be. Android users have a problem PC and choose the `` Repair '' option instead of contact, your Jim. Volte calls on both SIM 1 for calls and SIM 2 for data then have. Reset to default then you have a setup of SIM 1 and 2 site experience you have a.! Have read the Privacy Policy and consent to receiving calls/texts from Samsung representative not be used a.